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Project Expeditor - City of St. Catharines

20 Oct 2021 3:39 PM | Taylor Chamberlain (Administrator)


Project Expeditor

Planning and Building Services - CUPE Local 157

Summary of Duties:

Reporting to the Director, Economic Development and Government Relations and the Director of Planning and Building Services this profile position is responsible for a special case management approach in providing expertise and resolution of planning and economic development approval and application issues. This role will act as a conduit to City staff, developers, builders, consultants and resident groups in dealing with large investments, strategic projects and other City-endorsed economic and culturally significant initiatives to expedite the approval process. Acting as an agent of change for the City, this role will provide strategic advice and collaborate with staff and external agencies to resolve escalated development obstacles. 

Duties and Responsibilities:

(These set out the principal functions of the position, and shall not be considered as a detailed description of all the work requirements.)

  • For high profile projects, prior to any formal application to the City, make contact with the developer/proponent to offer assistance, information to get started, introductions to key staff, Mayor, and Councillors and any other assistance that may solidify a positive business relationship.
  • Communicate with staff and agencies regarding the potential development and become knowledgeable and informed regarding the required planning and building approvals, including attending pre-consultation meetings and follow-up on outstanding issues.
  • Routine contact with the developer/proponent to ensure a complete understanding of the development proposal, the process of approvals, the requirements for applications, and target any problem areas.
  • Responsible to mediate and resolve escalated issues and engage multi-disciplinary teams to facilitate and expedite the procedural process. Prioritizing and targeting potential problems and act early to mitigate and resolve issues before they evolve into major obstacles.
  • Where obstacles and challenges emerge as part of approvals, co-ordinate with the developer/proponent and relevant staff to seek solutions, compromises and consensus to achieve the appropriate approvals.
  • Conduct best practice research and recommend innovative strategies to harmonize practices for transparent and seamless development outcomes.

Position Requirements:

  • Completion of a University Degree in urban planning, civil engineering, architecture, business administration, public administration or related field.
  • Five (5) years’ experience in planning, architecture or related field.
  • Membership in a related professional association e.g. the Canadian Institute of Planners, the Ontario Professional Planners Institute, the Professional Engineers Association, etc.
  • Expert knowledge of Municipal, Regional, Provincial and Federal Governments, applicable legislation and awareness of current social, economic and political priorities is an asset (e.g. the Planning Act, Building Code Act, Fire Code Act, Municipal Act, etc.).
  • Proven Project Management experience and methodology including but not limited to, identification of tasks, assignment of personnel to identified tasks, work plan scheduling, adherence to timelines, monitoring of goals and objectives, communications with the team and initiatives to address obstacles and challenges.
  • Highly-developed public relations skills; Interface with internal/external key stakeholders, community groups, government agencies, public/private sector organizations.
  • Highly-developed organizational skills; detail oriented, well organized and able to prioritize highly-complex tasks with critical deadlines including a demonstrated ability to comprehend and analyze complex documents such as agreements, contracts, leases, project charters, and policy documents.
  • Proven leadership ability in conflict resolution, creative problem solving, negotiations and facilitation.
  • Exceptional oral communication and presentation skills, including ability to gain the attention and involvement of the most sophisticated and difficult audiences.
  • Excellent report writing skills with emphasis on the ability to succinctly analyze information and complex development applications/situations and expertly develop and implement appropriate courses of action.
  • Ability to identify and respond to sensitive community and organizational issues, concerns and needs.
  • Fiscal and financial acumen including utmost professionalism involving issues of confidentiality and public relations.
  • Demonstrated experience in business relationship building involving a variety of stakeholders with competing priorities including, the land development community, business owners, municipal departments, Region of Niagara, Niagara Peninsula Conservation Authority, Provincial Ministries, residents, special interest groups and similar stakeholders.
  • Computer proficiency in Microsoft office/software, knowledge of the AMANDA property management and GIS mapping software.
  • A demonstrated commitment to enhancing safety culture.

Pay Group 11 – Minimum $75,927 annually; Maximum $87,121 annually

Expected Work Location: City Hall

Hours of Work: Currently Monday-Friday 8:30am-4:30pm.

Applications will be accepted online at  Please reference the recruitment number 2021-116 in your cover letter.  Applications received any other way will not be accepted.

The City of St. Catharines is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.

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