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Closing June 30, 2022 - City of Markham - Small Business Advisor

20 Jun 2022 8:58 AM | Stephanie Crilly (Administrator)

City of Markham

Small Business Advisor

Regular Full Time

Markham, ON, CA

Requisition ID: 2911

Salary Range: 67,801.00 To 77,136.00 (CAD) Annually

The City of Markham, an award-winning municipality with more than 353,000 residents, is Canada’s high-tech capital and most diverse community, enjoying a rich heritage, outstanding community planning and services, and a vibrant local economy. Committed to being a model of public service excellence, with a workforce that is representative of the population we serve, we are looking for people who share our values and are champions of innovative practices. Diversity is one of Markham’s strategic priorities, and we strive to develop and maintain an environment that is inclusive and creates a sense of belonging for all.

We are pleased to be named one of Canada's Best Employers for 2022 and the best City employer by Forbes for the second consecutive year. The City of Markham is ranked in the top two for Government Services and 15th among the 300 employers on the list, advancing from 18th place in 2021.

Applications are now being accepted for the above regular full-time position in the Economic Growth, Culture and Entrepreneurship Department, Development Services Commission. To apply, please submit your cover letter and resume on-line by June 30, 2022.  


Promote small business programs and services and provide counselling services to aspiring and existing small business entrepreneurs.


  • Advises small business entrepreneurs in business planning, marketing, financing and overall business strategies.
  • Responsible for front line client inquires and responding to small business inquiries.
  • Delivers education training programs on small business topics, and responsible for all aspects of events management.
  • Coordinates and implements marketing and outreach plans.
  • Provides input and assembles annual business plan including and analysis and consolidation of data.
  • Conducts annual customer surveys, workshop/event evaluation surveys.
  • Builds local small business advocacy networks of business associations.
  • Attends community and business meetings and makes presentations regarding small business programs.
  • Assists in delivery of government programs including but not limited to the Summer Company and Starter Company Programs
  • Maintains an inventory of resource material relevant to small business.
  • Supports overall City of Markham economic development initiatives.
  • Performs administrative duties as required.
  • Back fills for Manager in his/her absence.


  • Relevant University Degree.
  • 1-3 years related experience.
  • Previous experience with community service groups preferred.
  • Able and willing to work flexible hours, including one weekend and several evenings per month.
  • Own vehicle and valid driver’s licence
  • Proficient in Windows, Microsoft Word, Excel, PowerPoint, Outlook and Internet Explorer
  • Marketing background is an asset.
  • Second language is an asset.

Working Conditions: Generally working in hybrid office setting with occasional visits to secondary schools and offsite to prepare and attend events, workshops and seminars.


  • Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization. 
  • Change & Innovation: Responds positively and professionally to change and helps others through change. 
  • Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships. 
  • Communication: Communicates in a clear, professional and respectful way; demonstrates active listening. 
  • Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation. 
  • Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve.  Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.  

The City of Markham has established a mandatory vaccination requirement for staff related to the COVID-19 pandemic.  As a result, should you be a successful candidate for a position with the City of Markham you will be required to provide proof of 2 Health Canada approved vaccination doses upon a conditional offer of employment.  Should you require accommodation in accordance with the Human Rights policy with respect to your vaccine status, you will be required to disclose that at the time of conditional offer so that an accommodation can be developed prior to your start date.

We thank all applicants who have applied. However, only those applications selected for an interview will be contacted.

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