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Closing November 30, 2022 - City of Toronto - Senior Business Development Officer

16 Nov 2022 10:54 AM | Stephanie Crilly (Administrator)

City of Toronto

Senior Business Development Officer

Job ID: 29354

Job Category: Economic Development, Arts & Culture

Division & Section: Economic Development & Culture, EDC Business Growth Services

Work Location: ETOBICOKE CIVIC CENTRE, 399 The West Mall, Toronto, M9C 2Y2

Job Type & Duration: Full-time,1 Permanent

Salary: $96,569.20 - $113,440.60

Shift Information: Mon-Fri, 35 hours per week per week

Affiliation: Non-Union

Number of Positions Open: 2 

Posting Period: 08-NOV-2022 to 30-NOV-2022 

Job Summary:

The Senior Business Development Officer will supervise Business Growth Services staff within the field offices of Economic Development & Culture to deliver Business Retention & Expansion programming, international programming supporting export development & trade and foreign direct investment support as well as priority sector related activities and serves as a point of contact geographically to the businesses in those areas.

Major Responsibilities:

  • Develops and implements detailed plans and recommends policies regarding program specific requirements.
  • Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
  • Manages day to day operations of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests.  Monitors and evaluates staff performance and supports staff through the Performance Management Program offering coaching and feedback throughout the year and makes recommendations regarding staff performance, impact, and performance salary increments and recommends disciplinary action when necessary.
  • Supports the development of; and recommends and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
  • Represents a point of contact for the Economic Development Division at City Council, Community Council and Standing Committees as required.
  • Represents the Unit on intra governmental committees, with the authority of the Manager of Business Retention & Expansion BR&E, including but not limited to: Concept 2 Keys, Gold Star Development Review and Planning Issues, Municipal Comprehensive Review team, and other policy oriented groups and activities.
  • Represents the City, with the authority of the Manager of BR&E at such external business associations, non-profit agencies and non-governmental organizations including but not limited to: Toronto Board of Trade, World Trade Centre, Local Industry and Business Associations, Toronto Industry Network, Greater Toronto Airports Authority, Toronto Global and more.
  • Supports the development of the Economic Development & Culture Division, Business Growth Services Section, Business Retention & Expansion Unit Annual Work Plan and Budget, and develops partnerships with other agencies and the private sector in order to enhance and add leverage to the Division's budget.
  • Delivers client services, manages projects and maintains services include advice relating to incentives, growth tools, taxation, location, exporting, and development applications and review, planning and zoning matters, problem resolution and customer service.
  • Provides advice and shares information with the private sector and businesses on such City issues as site relocation, zoning requirements, official plan policies and other issues relating to City activities.
  • Researches, prepares and submits reports for Community Council and Economic & Community Development Committee and other standing committees as needed for eventual approval of Council.
  • Evaluates zoning and official plan amendments as well as advising on comments on changes to those documents.
  • Informs businesses, Council, Community Council, Standing Committees and senior management on specific issues relating specifically to Economic Development matters.
  • Proactively communicates with Manager, Business Retention & Expansion and provides timely information reports and updates
  • In concert with the Sectors unit of the Economic Development & Culture Division, supports cluster reviews and analyses.
  • Represents the unit by participating in local, national and international conferences, trade shows and business missions.
  • Ensures outreach to existing businesses.
  • Communicates issues affecting the business community to Council and Senior Management, identifies and advocates appropriate responses.
  • Acts on behalf of the Manager in their absence.

Key Qualifications:

  1. Post-secondary education in a professional discipline pertinent to the job function combined with relevant experience, or an equivalent combination of education and experience.
  2. Extensive experience interpreting & applying municipal governance policies, issues, all relevant legislation, municipal programs and services.
  3. Considerable experience dealing effectively with political staff, diverse community stakeholders and senior management both in the public and private sector, on sensitive and confidential issues.
  4. Considerable experience dealing effectively with political staff, diverse community stakeholders and senior management both in the public and private sector, on sensitive and confidential issues.
  5. Experience motivating, leading and building effective work teams to meet high performance and quality standards.
  6. Action-oriented, innovative and dynamic individual with a demonstrated commitment to and experience in teamwork and customer service.
  7. Ability to work well under pressure and deliver projects within precise constraints.
  8. Ability to negotiate persuasively and effectively, and forge solid internal and external relationships.
  9. Well-developed human and public relations skills and proven ability to communicate and negotiate effectively both orally and in writing at all organizational levels.
  10. Proficiency in various competencies that include highly developed human relation skills, with the ability to communicate, negotiate and develop solid internal and external relationships, analytical and conflict resolution skills.
  11. Strong technical knowledge of relevant legislation affecting economic growth.
  12. Familiarity with government legislation in the area of Occupational Health and Safety.
  13. Economic Development Certification would be an asset in this position.

Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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